Delivery Information

Delivery Prices:

A minimum charge applies of £3.60 excluding VAT to cover the administration, packaging and handling costs of small orders.

Shipping:

For orders received before 11.30am, online at North Coast Smokehouse Ltd, we aim to dispatch (items that are in stock) by the end of the following working day. During periods of high volumes of orders, dispatch may be delayed further by one working day. So we would expect to dispatch most orders within two complete working days (not including part days for orders placed after 11.30am).
 
We currently only deliver to the UK & Ireland.
 
Our back order procedure will apply to items that are out of stock.
 
We use Royal Mail for small packages and competitively priced couriers for larger parcels.
 
These examples are a guide to typical delivery times. This is not an exhaustive list of every possible combination of services and locations. Our couriers and postal services cannot guarantee these delivery times. Only the Special Delivery transit time after despatch is guaranteed, but we cannot guarantee the day of dispatch.
 
Service Destination Estimated delivery time after dispatch Estimated delivery time including 2 day order processing (see notes above)
Royal Mail 1st Class Recorded United Kingdom 1 working day
(24 hours)
* Not guarenteed although 93% of mail arrives by next working day
3 working days
(72 hours)
* Not guarenteed as before
Royal Mail Special Delivery United Kingdom 1pm the next working day
(24 hours)
3 working days
(72hours)
Ireland (Express Delivery) Ireland 1 working day
(24 hours)
3 working days
(72 hours)
Large Parcel Courier UK & Ireland 1 - 2 working days
(48 hours)
3 - 4 working days
(96 hours)
 
There is currently no option on North Coast Smokehouse Ltd for Special Delivery Before 1pm, Special Delivery Saturday delivery. We do not normally offer these services because they are expensive and because the website cannot know with certainty when the actual despatch date will be. However, if you think you might need a Saturday or time-slot delivery, please telephone us for a quote, availability and to arrange it with a member of North Coast Smokehouse Ltd staff in person.
 
If your parcel comes by courier, Recorded Delivery, Special Delivery or Air Mail Signed For, you will be required to sign for receipt. The table above will give you a good idea when to expect the item. You will receive an email telling you when it has been despatched, which will give you a better indication when it will arrive. If no-one is available at the address to sign for the parcel when it arrives it will be taken back to your nearest depot and a card should be left asking you to contact the depot.